Terms & Conditions

Welcome to Calla Walks! By accessing or using our website and purchasing our outdoor and travel products, you agree to the following terms and conditions. Please read them carefully.

1. General Information
Calla Walks provides outdoor and travel-related products to customers through cash on delivery services. By placing an order, you agree to comply with and be bound by these terms.

2. Payment Method
We currently accept Cash on Delivery (COD) as the sole payment method. Payment must be made in full at the time of delivery. We do not accept online payments, credit cards, or any other form of payment at this time.

3. Order Process

• All orders are subject to availability and confirmation.

• You must provide accurate and complete contact and delivery information.

• Once an order is placed, you will receive a confirmation via email or phone (if applicable).

4. Delivery

• Products will be delivered to the address provided at checkout.

• Delivery times may vary depending on location and availability.

• Customers must be available to receive and pay for the order at the time of delivery.

5. Returns and Refunds

• We accept returns only if the product is defective or damaged upon delivery.

• To request a return, please contact us within 48 hours of receiving the item at [email protected].

• Items must be unused and returned in their original packaging.

• Refunds, if applicable, will be processed after the returned item is received and inspected.

6. Product Descriptions
We aim to provide accurate product descriptions and images. However, actual product colors, sizes, or features may slightly vary due to lighting, manufacturing, or display settings.

7. Limitation of Liability
Calla Walks is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Intellectual Property
All content on the Calla Walks website, including logos, images, text, and graphics, is the property of Calla Walks and may not be used or reproduced without permission.

9. Privacy Policy
Please refer to our Privacy Policy for details on how we collect and use your information.

10. Contact Information
For any questions, complaints, or support, please contact us at:
Email: [email protected]